Manager Steps

Level	IC	Core Duties	Step 1	Step 2	Step 3	Step 4
Level 1: Lead/Manager	IC3	Executes well-defined work assignments that are subject to a moderate level of control and review.	Meets regularly with direct reports; ensures tasks are completed as specified.	Deepens experience in giving clear expectations, goals and accountabilities for team members	Frequently solicits, synthesizes and delivers increasingly nuanced feedback; helps individuals set goals and works to ensure teammate growth More information (private link) (opens new window)	Operates at a high level within their scope; responsible for their team's overall productivity and collective impact
Level 2: Lead/Manager	IC4	- Executes assignments in the form of objectives with goals and the process by which to meet goals. - Builds a strong culture of open communication, where teammates can ask questions without fear	- Mentors, coaches, and deeply contributes to the career development of their team and others - Communicates timelines, scope and milestones to stakeholders.	- Partners effectively outside their area to manage projects - Leads delivery of major initiatives on clear timelines - Building successful record of project execution	- Works to develop holistic perspective on the organization, its vision and its activities	- Excels at getting the team to focus on the highest-impact projects - Excellent track record of developing and growing teammates - Strong ability to delegate
Level 3: Senior Manager/Associate Director/Head of “X”	IC5	- Receives work in the form of objectives and determines how to use resources to meet schedules and goals. - Decreasing amount of supervision across the steps	- Able to lead recruiting efforts and determine headcount for their team - Establishes procedures that affect the immediate organization.	- Proactive in identifying and clearing roadblocks for the team	- Seeks opportunities to grow beyond their strengths and develop a broad repertoire of complementary capabilities	- Drives excellent results with little supervision - Increasing time spent creating and refining strategy, connecting the dots and observing important trends and patterns at the high level
Level 4: Director	IC6	- Establishes operational objectives and work plans and delegates assignments to teammates. - Involved in developing, modifying and executing company policies that affect immediate operations and may have company-wide effect. - Might manage teammates who manage others - Focused on developing initiatives that others will likely execute	- Responsible for examining and evaluating the organization’s process	- Establishes direction and communicates direction (vision and strategies) to stakeholders	Is able to motivate stakeholders to implement strategies and fulfill their vision	- Exercises excellent critical thinking and has a track record of proven good judgment and successfully executed high-level projects